Total Care Communication ®

Maximizes Family Connections

Bridging the Distance

International students, by definition, are far away from their families. That can be an anxious experience for them, as well as their parents. Students are anxious to know how things are back home. Parents are anxious to know how their children are doing in school, after classes are over and on weekends.

Total Care Communication® at CIC, with a state of-the-art technology and software platform, is designed to maximize family connection, and bring students and parents closer, to overcome that feeling of distance. With Total Care Communication, parents can have peace of mind, and students will have a better state of mind to focus on study and to enjoy their new lives while in Canada.

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Total Care Communication® is a single point of contact for
parents, students, school departments, translation services, and guidance.

Total Care Communication® keeps families close together

Dedicating a liaison staff member
to every family

  • Single point of contact for every family
  • Support in regional languages, helping parents communicate with school departments
  • Serves as a resource and guide to school policiesand procedures

Making ezReport Card
readily accessible online

  • An online record of ASEP performance, updated weekly
  • Available for parents at any time

Ensuring students can stay connected
with family and friends back home

  • In-room telephone extension with voicemail
  • Free Wi-Fi in residences and in school buildings
  • Wired internet in residence rooms
 
 
 
 
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Our Tracking Report Gives Parents Peace of Mind

Tracking the ASEP Performance of Students

ASEP Tracker®

A

Academic

S

Social

E

Emotional

P

Physical

Attendance, Academic Marks, Attitude, Behaviour, Socialization, Health

In School

In Residence

Communicating the ASEP needs to Staff, Parents and Students

WeeklyCircle of CareOffers Extra Support

Teachers
Houseparents
Nurses
Dietitian
Security
Vice Principal
Principal
Wellness Counselor
Tutoring Coordinator
Student Leadership Team
Admissions & Liaison
Guidance Counselor

Action to Support Your Child

Reports to Parents by Liaison Team

1) OUR ASEP TRACKER COVERS SCHOOL AND RESIDENCE

Communicate Effectively Campus Wide 24/7

Our unique ASEP Tracker is a centralized online information system that records our observations, assessments and details of our students’ performance and behaviours that are key to:

  • their success in classrooms and
  • their health, wellness and happiness in their living quarters

Based on continuous attention from teachers, residence house-parents and other Total Care staff who interact with the students in School and Residence, our students are setup for success and wellbeing every hour of the day at CIC.

2) OUR ASEP TRACKER IS UPDATED LIVE

ASEP Details Available Anytime Anywhere

The comprehensive record of the ASEP performance of the student conveniently allows staff both in school and residence to update their observations anytime and access the information anywhere.

With a high level of transparency, staff can proactively offer the support needed by all students. Parents are always aware of their child’s progress through our  online ASEP Report Card.

3) OUR ASEP TRACKER POWERS THE CIRCLE OF CARE

Proactive review by the Circle of Care

Through documented notes inside the ASEP Tracker, as well as their own interactions with students, the Circle of Care members meets weekly to identify:

  • Where students are doing well and
  • Where they would benefit from additional support.

An Individualized support plan will be designed, monitored and followed up on immediately to maximize success and wellbeing. Liaison staff will communicate this plan of support to parents.

Parents Consulted Support Plan

Parents are always consulted on the support plan recommended by the Circle of Care. Our multi-lingual Liaison team keeps parents informed and provide updates on their child’s ASEP performance.

Our Proactive Attention to EveryStudent Gives Parents Peace of Mind

CIC’s Circle of Care members, using the information from the ASEP Tracker®, discuss, on a weekly basis, your child’s Academic, Social, Emotional and Physical needs and offer individualized programming your child’s success.

Attentiveness and Care
With the around the clock attention from our school and residence staff, your child’s well-being is being observed, supported, and monitored on a daily basis.

Proactive Approach 
When any challenge arises with students, the issue will be identified immediately and all the school and residence staff who support the student will be part of the support plan. Problems do not wait

to be addressed until the end of the semester, there is ongoing observation and fluid support plans in place.

Transparency and Honesty 
Parents, students and appropriate school and residence staff can monitor the ASEP Tracker atany time, online, so everyone is aware of how the student is progressing and how to best support the student.

Dear Parents, CIC is able to look after your child as attentively as you would yourself because we have a comprehensive support system in place, the Total Care Education System, which is proven to be effective for the past 42 years. More importantly, the Total Care Education System is staffed by passionate and caring individuals who pour their heart into Total Care every hour of their day.  At CIC, we all have the same mission to foster student success and to provide peace of mind to our parents.